Frequently Asked Questions

What is the minimum order quantity?

There is no minimum order quantity per order.

The minimum order quantity per variation is only 10 pieces. So you can even order 10pcs if you wanted to.

Also, for the variations, order quantity must be multiples of 10 such as; 10-20-30-40, etc...

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Can I order a sample before I place my bulk order?

Yes, you can order a sample before you place a bulk order. We don't charge extra for the samples, the same price as the wholesale list + shipping. We provide worldwide shipping via DHL.

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Please send us the items you want in the following format;

MODEL NUMBER x COLOR x SIZE x QUANTITY

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How long does it take to ship samples?

We ship samples out every Thursday.

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How do you ship my orders?

Samples: DHL

Bulk Order: DHL or your preferred shipping carrier. Free delivery in Istanbul.

 

How long does it take to ship my orders?

If an item is in stock, it takes 1 week. If the item is not in stock then it depends on the order size. If you require logo printing, labeling, or packaging then, of course, it will be a little longer, but it's usually about 4 weeks.

 

Which countries do you ship to?

We provide worldwide shipping via DHL and we have clients all over the world.

 

How can I pay for my sample?

For samples: Only with a credit card via our secure site.

For wholesale/bulk orders: Only bank transfer.

 

How can I pay for my actual wholesale order?

Bank transfer only. The customer must wire the amount on the invoice and cover wire transfer fees.

 

Can I pay for my sample using PayPal?

Unfortunately, PayPal doesn't operate in Turkey.

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Can you print my brand's logo?

Yes, we can print your logo on the garments min 300pcs + 120USD one-time mold fee + $0.15 per piece to print.

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Do you provide white label / private label manufacturing for my brand?

Yes, we do. We can print your logo, manufacture hangtags, print labels, barcodes, packaging materials, whatever you need we can do it for you.

 

Can you design & manufacture boxes/packaging materials for my brand?

Yes, we do have designers who can help you design your box as well as manufacture your packaging materials. If you have the design already, you can just send us the design, we can have it manufactured with our partners and ship them with your order.

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Will you share the images?

Yes, we will share the shapewear product images with you in order to help you get going, but if the product is a success and you would like to keep ordering, then we kindly ask that you have a photoshoot for yourself and remove our images as we have the copyrights to those images.

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Please understand that this benefits all parties as we share those images not only with you but all of our clients that request the images, having your own photos also benefits your brand as you might have the same photos with other shapewear brands on the internet.

 

Do you do custom orders?

Yes, but it really depends on the project. Obviously, the product must be within our manufacturing capabilities and the minimum order quantity must be at least 1,000 pcs.

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Do you do custom colors?

We can do any color for the selected shapewear items;

- 500pcs min per model, 150pcs min per size required

- Plus 1USD custom color charge

- 8 weeks lead time

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Can I order and get bigger sizes of your shapewear? 

We already manufacture the biggest shapewear we can with our machinery, if we go any bigger than what we have, then we start having quality problems. That’s why we do want to manufacture shapewear items any bigger than what we already have. We have some shapewear that goes up to 3XL. 

 

Having said that, if there is a specific model of our shapewear that you are interested in, we can enquire with our shapewear manufacturing team and see f we can do it any bigger than what we already have. 

 

But please keep in mind that to manufacture custom sizes, we would need at least 500pcs min per variation. However, tor any other shapewear item from our collection on the catalog our minimum order quantities are;

 

If an item is in stock, 10pcs min. 

If the items are not in stock, then the minimum order quantity is 50pcs min per variation.

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The items I want are not in stock, when will they be in stock if they are not available now?

There are some items that we always keep in stock and there are some items that we manufacture as we receive orders. To manufacture an item that we don't have in stock, we require that you order 50pcs min per variation and 200pcs per model. However, we always manufacture more than that, at least double what you order, so that if you sell the items and you need more, then we have some stock to give you right away. This goes for all the items in our shapewear collection.

 

Are you a manufacturer?

Yes, we are.

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Do you offer dropshipping?

No, we don't.

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How is your shapewear underwear sizing?

Our shapewear size guide is available on our website, you can also click HERE to view our size guide.